Terms

The D.L. Eyewear website and related services are made available to you pursuant to the following terms and conditions and any other rules posted on our site. By visiting D.L. Eyewear / www.thisisdl.com you are accepting and consenting to the practices described in the terms & conditions. We may change or amend the terms & conditions periodically, at any time, and your continued use of this site following such changes signifies your agreement to be bound by the modified terms and conditions.

This site is owned and operated by D.L. Life Goods LLC/ www.thisisdl.com / “we” / “our” / “us” reserves the right to make changes to the information and content on this site and the services described therein, at anytime and without notice.

 

PRIVACY

We have a Privacy Policy that you should refer to in order to get a comprehensive understanding of how we collect and use your information.

 

OWNERSHIP OF CONTENT

Our website includes a combination of content that we, our users, and other third parties have created. All of the content available through dleyewear.com, including, but not limited to, written content, interface design and layout, photography, graphics, images, illustrations, marks, logos, sound or video clips, software code and animation, is trademarked or copyright protected. Any copyright or other intellectual property in these web pages is owned by, or licensed to us. It is absolutely prohibited for you to reproduce all or any parts of the contents of this website except in accordance with this agreement.

 

LIMITED LICENSE AND SITE ACCESS 

You are granted a limited license to use our website for personal use only. This does not allow you to do any of the following: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human readable form any of the contents of this website not intended to be so read. This includes using or directly viewing the underlying HTML or other code from this website except as interpreted and displayed in a web browser; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this website (including any Marks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the website or to collect any information from the website or any other user of the website.

 

PRODUCT INFORMATION

All products on this website may be available limited to the quantities listed on the site. Occasionally, products displayed on this site in images or other intellectual content may not be available for purchase. We try to maintain accurate information on the site regarding product availability and pricing, however we cannot guarantee any such accuracy. In addition, the actual colors of the products displayed on rodengray.com will depend on the settings of your monitor, and D.L. Eyewear cannot guarantee that your monitor’s display of any color will be completely accurate.

 

SHIPPING

Standard shipping on all orders within the United States & Canada is $10 USD. International shipping on all orders is $20 USD.

For U.S. or International customers, shipping rates will be available upon check out. Additionally, customers outside the U.S. will be responsible for paying any and all taxes, tariffs, duties or fees associated with shipping the item to their country.

 

RETURNS AND EXCHANGES

If you wish to return your glasses, you have within 30 days of receiving your order to do so.

Customers located outside the U.S. are responsible for their return shipping costs and any incurred import duties/taxes or customs charges on the package.   

If there was a mistake on the part of D.L. Eyewear, or in the case that the item received is defected/damaged, shipping costs for return will be compensated. Please contact info@dleyewear.com.

For returns, please email info@dleyewear.com or mail your return with the order number to the following address:

D.L. Eyewear Returns

290 Brunel Road

Mississauga, ON L4Z 2C2

Canada

Attn: Order #XXXX

 Upon acceptance of the return package, refunds will be processed within 5 business days, at which time you will be notified by email. Please allow 5-7 business days for your refund to post to your account statement. Refunds will be given in the original method of payment.  We reserve the right to reject any returns/exchanges that do not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and a refund will not be granted.

 

DISCLAIMER

Like all technology, our website may have the occasional hiccup. We do not guarantee that this website will be error free. We therefore cannot guarantee that in certain extenuating circumstances, you may experience the deletion, the failure to store, the misdelivery, or untimely delivery of any information or material including, without limitation, any purchase order submitted to or transmitted through dleyewear.com.

We also cannot guarantee that the site will be free of viruses or any other harmful code. Any information you download or obtain from this website will be at your own discretion and risk and you will be held responsible for any damages that result from information you downloaded or obtained from this website.

By using thisisdl.com you agree to assume the entire risk as to the quality and performance of the site and the accuracy or completeness of its content.

In no event shall dleyewear.com or any third-party involved in the creation and maintenance of the site and its content included, be liable for any damages (including without limitation, direct, incidental, special, consequential, indirect, or punitive damages, or damages resulting from lost profits, lost data or business interruption) arising out of your access to, use, or inability to access or use the site, including damages to your computer equipment.

Thisisdl.com reserves the right to terminate your access, or suspend any user’s access to all or part of the site without notice or recourse, for any conduct that D.L. Life Goods LLC. believes is in violation of any applicable law or of these terms of use outlined in the terms & conditions, or that is believed to be harmful to the interests of another user, a service provider, D.L. Life Goods LLC and/or its affiliates.

By visiting and/or using thisisdl.com, you agree that the laws of the province of Ontario, without regard to principles of conflicts of law, will govern our privacy policy and terms & conditions and any dispute of any sort that might arise between you and us. You agree that any action at law or in equity that arises out of or relates to any use of the site will be filed only in the Provincial or Federal courts located in Ontario, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

Please send any questions or comments regarding thisisdl.com to: info@dleyewear.com


EFFECTIVE DATE

The effective date of these Terms and Conditions is August 9, 2020.